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Returns Policy
- No returns will be accepted without prior authorization. Unauthorized returns
will be refused.
- All authorized returns which are in original condition (factory fresh,
original cartons, free of store pricing, and un-used) must be shipped prepaid.
- All authorized returns are subject to shipping and handling costs plus restocking fee of 15%.
- You will have 14 days from receipt of your equipment in which you may return it for
a refund.
- If food has come in contact with the machine/item purchased, we will not refund any of the purchase price
or shipping charges. NO EXCEPTIONS!
- If you have not used the equipment and you wish to exchange it for another item we
stock then we will give you full credit for the purchase price only, minus the
shipping charges incurred. The shipping charges will not be refunded and return
shipping charges must be prepaid by the purchaser.
- We make no warranties expressed or implied, all Warranties are between the
Manufacturer and you the Customer.
- All orders for commercial equipment are considered Special Order items and are
not subject to cancellation, and merchandise cannot be returned unless defective.
- Unless otherwise stated:
- (1) Equipment carries standard factory warranties only, and
does not include labor costs or transportation costs on any defective parts
replacements.
- (2) Items are priced delivered your receiving dock, not uncrated, set
in place or otherwise installed in any way; necessary parts for mechanical or
electrical connectors from rough-in to equipment or labor for installation or final
hook-up are not included.
- (3) No trade-ins are considered, and no allowances will be made.
- We do not assume responsibility for unavoidable delays in manufacture or transit or
for loss or damage in transit.
- Making certain that your premises provide the proper electrical and/or gas supply,
that plumbing lines are properly sized, and that doors and passageways will
accommodate the equipment is the responsibility of the purchaser.
If you have any questions please feel free to contact us via email or
via our toll free number.
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